![]() Important! If you have made an appointment to come in for testing, please visit the Appointment Scheduler page and cancel your appointment. Access results online as soon as they’re available. Once scheduled, a trained Quest Mobile specialist will complete the patients blood draw or other specimen collection at the individuals location and bring their specimen to a Quest Diagnostics. An ExamOne mobile phlebotomist will collect your sample and deliver it to Quest Diagnostics. ![]() Visit the Customer Support page to find information on how to contact customer support. After you make a purchase, ExamOne will contact you to schedule an in-home sample collection appointment. To cancel your purchase with a Quest Customer Support representative: In some states, applicable taxes are non-refundable as well. There is a non-refundable cancellation fee of $45, which includes the fees charged by PWN, collection materials, and administrative fees. After your purchase of a home collection kits with lab processing and resulting, you have 60 calendar days prior to activating your kit to cancel your purchase and receive a refund. Quest is the brand name used for services offered by Quest Diagnostics Incorporated and its affiliated companies.These home collection kits cannot be canceled and are nonrefundable.įor all other home collection kits with lab processing and resulting:.You will receive an email confirming your refund is being processed.įor home collection kits with that can be used and resulted at home: Your refund will be processed within 7-14 business days. ![]() In some states, applicable taxes are nonrefundable as well. There is a nonrefundable cancellation fee of $20, which includes the fee charged by PWN and Quest Diagnostics administrative fees.
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